First-contact access from the perspective of users of primary health care: an evaluation in family and oral health teams.

Researchers evaluated how easily patients could access primary healthcare services at family and oral health clinics in Brazil, finding that while patients regularly used these services, significant organizational barriers prevented timely access, particularly for dental care.

A plain-English summary of the study's own findings — we don't add our own claims or interpretation. Read the full paper for the complete methods and results, and apply your own clinical judgement.